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FAQs

  1. Is this real silver jewellery?
    • Absolutely, yes! Real silver jewellery with 92.5%+ silver in it.
    • You’ll also get Aadyaa certificate of purity along with your order.
  1. Is COD available? What are other modes of payment?
    • COD (cash-on-delivery) is subject to availability of our courier partners.
    • UPI, netbanking, credit card, debit card, wallets are also available for payment through our payment gateways Razorpay and Easebuzz and Stripe
    • If you want to use a card issued outside India, please select the payment option accordingly on the checkout page
  1. How soon will I receive my order?
    • If the products are readily available, you can expect the order to be delivered within 7 days.
    • If one/more products are made-to-order, we will inform you about tentative date of shipping and delivery.
    • For orders shipped outside India, typically 4 – 8 weeks are required for doorstep delivery considering custom clearance processes.
    • You will also receive a WhatsApp message from us when your order is getting shipped out. It’ll have a tracking link as well
  1. What is your return and exchange policy?
  1. Do you customize jewellery?
  1. Where do you make your jewellery?
    • Country of Origin: India
    • Creator: Aadyaa Originals Private Limited, Pune 411004, Maharashtra, India.
  1. I still have some questions about the size, weight and the final look of this jewellery. Can I call you?
    • We will be happy to assist you with any queries regarding size, look, weight or any other matter as well!
    • Kindly connect with us on +91.7219285508 either through regular call or through WhatsApp. We are available on this number everyday between 10 am to 8 pm IST.
    • You can also check our extended FAQs page here -  https://aadyaa.com/pages/frequently-asked-questions-faqs